Last updated : March 25, 2024
This Privacy Policy (“Policy”) outlines how Inspekly, a preventive maintenance platform (“Inspekly,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from users (“User” or “you”) of our services. This Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. COLLECTION OF PERSONAL INFORMATON:
1.1. Personal Information: We may collect personal information from Users in various ways, including when you access our website, create an account, use our services, or communicate with us. The types of personal information we collect may include, but are not limited to:
- Contact information (such as name, email address, phone number)
- User profile information (such as job title, company name)
- Billing and payment details (such as credit card information)
- Device information (such as IP address, browser type, operating system)
- Location information (such as geolocation data)
1.2. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your user experience, personalize content, and analyze website traffic. Cookies are small text files that are stored on your device when you visit our website. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies and tracking technologies as described in this Policy.
1.3. Log Files: We may collect information through log files, which record data such as your IP address, browser type, operating system, referring/exit pages, and timestamps. This information is used for analyzing trends, administering the website, tracking user movements, and gathering demographic information. We may link this automatically collected data to personal information for the purposes outlined in this Policy.
1.4. Third-Party Sources: We may receive personal information about you from third-party sources, such as social media platforms, when you choose to interact with our services through these platforms. The collection and use of such information are governed by the privacy policies of the respective third-party platforms.
2. USE OF PERSONAL INFORMATION:
2.1. Provision of Services: We may use personal information to provide you with our preventive maintenance platform services, including creating and managing user accounts, facilitating communication, and delivering relevant content. This includes processing transactions, responding to inquiries, and providing technical support.
2.2. Communication: We may use your personal information to communicate with you regarding your account, updates, security alerts, and promotional offers. We may send you transactional emails, such as account activation emails, service-related notifications, and administrative messages. You can opt-out of receiving promotional communications at any time by contacting us directly.
2.3. Analytics and Improvements: We may analyze personal information to improve our services, develop new features, and enhance the overall user experience. This may include conducting research, analyzing usage patterns, and performing statistical analysis. We may also use aggregated and anonymized data for data analytics, reporting, and benchmarking purposes.
2.4. Personalization: We may use personal information to personalize your experience with our services, such as tailoring content, recommendations, and advertisements based on your preferences, interests, and usage patterns. This may involve the use of automated decision-making processes, including profiling, to provide personalized content and offers.
2.5. Legal Compliance: We may process personal information to comply with legal obligations, respond to lawful requests, or protect our rights, property, and safety, or that of our users or the public. This includes preventing fraud, enforcing our terms of service, and cooperating with law enforcement authorities.
3. SHARING OF PERSONAL INFORMATION:
3.1. Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, hosting, data analytics, customer support, and marketing. These service providers will have access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of such information.
3.2. Business Partners: We may share personal information with trusted business partners to offer you joint promotions, co-branded services, or integrated features. These partners will use the personal information in accordance with their own privacy policies. We will obtain your consent, if required by applicable laws, before sharing your personal information with our business partners for marketing purposes.
3.3. Business Transfers: If Inspekly undergoes a merger, acquisition, or sale of all or a portion of its assets, personal information may be transferred or disclosed as part of the transaction. We will provide notice and seek your consent, if required by applicable laws, before personal information becomes subject to a different privacy policy.
3.4. Legal Requirements: We may disclose personal information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms of service, investigate fraud, respond to a legal requestor defend against legal claims, or ensure the safety of our users or the public.
4. DATA SECURITY:
4.1. We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards designed to safeguard the confidentiality and integrity of your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
4.2. If you have a registered account with us, it is your responsibility to keep your account credentials confidential. Do not share your username and password with others, and notify us immediately if you suspect any unauthorized access to your account.
5. DATA RETENTION:
5.1. We will retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of personal information and the purposes for which it was collected.
5.2. When we no longer require your personal information for the purposes outlined in this Policy, we will securely delete or anonymize it, unless we are required by law to retain it or have a legitimate interest in keeping it (e.g., resolving disputes, enforcing our rights).
6. USER RIGHTS:
6.1. Right to Access: You have the right to access and obtain a copy of your personal information held by us. You can exercise this right by contacting us using the contact details provided in this Policy. We may require you to provide certain information to verify your identity before fulfilling your request.
6.2. Right to Rectification: You may request the correction of inaccurate or incomplete personal information. If your account information is incorrect or needs to be updated, you can usually make the changes directly in your account settings. For any other personal information that requires correction, please contact us.
6.3. Right to Erasure: You may request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, you have withdrawn your consent, or you have validly objected to the processing of your personal information. However, please note that we may be required by law or have legitimate grounds to retain certain personal information.
6.4. Right to Restriction: You may request the restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of the data, the processing is unlawful, or you object to the processing. When processing is restricted, we will only store your personal information and will not perform any other operations on it unless you provide your consent or it is necessary for legal reasons.
6.5. Right to Data Portability: You may request the transfer of your personal information to another data controller in a structured, commonly used, and machine-readable format, where technically feasible. This right applies to personal information that you have provided to us and that is processed based on your consent or for the performance of a contract.
6.6. Right to Object: You may object to the processing of your personal information under certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes. In such cases, we will cease processing your personal information unless we have compelling legitimate grounds to continue if it may affect the deliverables of inspekly based on a sales contract.
6.7. Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted based on lawful processing grounds other than consent.
6.8. Exercising Your Rights: To exercise your rights or make any requests regarding your personal information, please contact us using the contact details provided at the end of this Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
7. CHILDREN`S PRIVACY:
7.1. Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you become aware that a child under the age of 18 has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information and terminate the child’s account, if applicable.
8. CHANGES TO THIS POLICY:
8.1. We may update this Policy from time to time to reflect changes in our privacy practices or legal requirements. We will post the updated Policy on our website and indicate the date of the last revision. We encourage you to review this Policy periodically.
9. CONTACT US:
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at info@inspekly.com
